The Cleanist Process
Effortless on your end. Rigorous on ours.
Five steps. We've refined every one to make booking, cleaning, and rating as smooth as possible — for you and for our team.
Book in 3 minutes
Tell us your service, home details, and preferred time window. Pay securely. Confirmation is instant.
Detail: We use Stripe for payment so your card info never touches our servers. Recurring services are charged after each completed clean. One-time deep cleans are pre-authorized and finalized after the service.
Day-before reminder
We send a quick reminder 24 hours before your clean with prep tips and a way to reschedule if needed.
Detail: All your team needs from you: clear personal items from surfaces, make sure all rooms are accessible, and let us know about pets. Takes about 5 minutes.
Your team arrives
Your dedicated, background-checked crew arrives within your 3-hour time window with everything they need.
Detail: We text when the team is 30 minutes out. They bring branded Cleanist supplies, eco-friendly products, and the same level of care every visit. The same team. Always.
The 22-point standard
Every surface cleaned. Every detail checked. A team lead verifies the 22-point checklist before they leave.
Detail: From baseboards to bathroom grout, the checklist covers every room and every surface. We don't leave until everything is signed off. If anything's missed, we come back free of charge.
Photos + payment
Before/after photos sent to your portal. Payment processed automatically. You're invited to rate the clean.
Detail: Five-star ratings build our team's profile. Less than five? We text you within 24 hours to make it right. Every clean. No exceptions.
The Cleanist Standard
22 points. Zero shortcuts.
Every clean is verified against our 22-point checklist by a team lead before they leave. Nothing gets missed. Nothing gets skipped. If something isn't right, we come back and fix it — no questions, no charge.
22
Checkpoints
100%
Satisfaction guarantee
The 22-point checklist
Verified- All floors vacuumed and mopped
- Counters wiped and sanitized
- Bathrooms scrubbed and polished
- Mirrors and glass streak-free
- Trash emptied and bags replaced
- Baseboards and door frames dusted
- Light switches and door handles wiped
- Bedding straightened (if requested)
- Kitchen exterior of appliances cleaned
- Sinks scrubbed and shined
- Trash and recycling consolidated
- Toilets scrubbed inside and out
- Showers and tubs cleaned
- Tile grout scrubbed (deep clean)
- Behind/under furniture (deep clean)
- Window tracks (deep clean)
- Vents dusted (deep clean)
- Appliance interiors (deep clean)
- Cabinet interiors (deep clean)
- Final walkthrough by team lead
- Before/after photos uploaded
- Client notification sent
Ready when you are
Your home. Spotless.
Book your first clean in 3 minutes. No contracts, cancel anytime, and a 100% satisfaction guarantee on every visit.